March Workshop 2018:
How to Motivate Staff and Challenge Difficult People
Barbara Craig

Date: Thursday March 1, 2018
Time: 10am – 4pm (including lunch)
Where: CfLP Office, Cockermouth Town Hall   Show Me


Getting yourself and others motivated to achieve a desired goal lies at the heart of your success in business. The aim of the session is to recognise what motivation is, why it is important in business and learn ways of putting this into practice in the workplace. To understand what it is that you need to do to effectively deal with challenging situations and people in conflict.

Course Objectives

Upon completion of this workshop, delegates will be able to:

  • Identify what motivation is
  • Recognise what motivates and demotivates us as individuals
  • Appreciate why motivation is important in business
  • Discover how to motivate staff
  • Understand what a 'Difficult Person' is
  • Identify why people are 'difficult'
  • Develop strategies on how to manage difficult people


£150 per delegate (including lunch, excluding VAT)

Date and Location

Date Location Code Booking
March 1, 2018

10am – 4pm
CfLP Office
Cockermouth Town Hall

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MWS180301C Book



To request places, please click the 'Book' button above or phone 01900 824 822.

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